Office Supplies Our promise
There are a few principles that we live and work by here.
Firstly we will do our best to bring you the best prices possible for your office products. Our purchasing team here are tasked with selecting the office supplies you like to buy at the price you like to pay and with 48 years' experience between them; they rarely put a foot wrong!
Similarly we continually scan competitor sites to see what they are charging and we will never knowingly charge you over the odds for an office product.
Secondly, we always aim to provide top notch customer service. So whether this means helping you find the office products you are looking for, suggesting alternatives if we are out of your product, or perhaps it is returning your call/email promptly; these are all essential elements and we will never let our standards slip in these areas.
Finally, the privacy of your personal information is very important to us. We use your details for processing orders, for statistical purposes when improving our website and if you agree, we will use your personal information to send you product offers that may be of interest to you. We will not transfer your personal information to any third parties except for order fulfillment purposes or when legally obliged to do so.
As you would expect, our Price Promise doesn't apply to special offers or short-term promotions offered by other suppliers, such as when a competitor is offering a product at half price for a limited period, our Price Promise just cannot be expected to work in this situation. We also do not compete with price comparison web sites as they are using this information for purposes other than providing office supplies.
So there you go. In a nutshell we'll always try to make sure you pay the best price, have a friendly office rep at the end of the phone and we'll treat your personal information like gold dust!