If you need to speak to someone you can call us on
Our lines are open from 9.00 to 5.00 Mon to Thursday and 9.00 - 4.00pm on Friday.
If you call outside these hours then unfortunately we wont be able to speak to you but you will be able to leave us a message. Please ensure that you give us your name, contact details and (ideally) the order reference when recording your message. (as a tip our website order references usually start "OSB" but if you have the PORD or SORD from any delivery paperwork then we'll take whatever you've got!)
If you want us to contact you, then tell us the best way to get in touch and we’ll get back to you.